Got questions? We've got answers. - kelvincorp

Got questions? We’ve got answers.

18/02/2020


Q: Can we start with a low Minimum Order Quantity?
A: Kelvin Team always enjoys to work with you to start a potentially successful business. Let’s start the baby project and see it grows up.

Q: Can we have our own logo on the bag?
A: 100% you can have your own logo on the bag. We do the extra mile for you, we design your logo according to your ideas if your logo is not ready yet. It’s FREE.

Q: How long we can receive the samples?
A: Normally, the sampling time is 3-7 days around, this depends on the bag and design.

Q: How long it takes to complete our orders?
A: Your consultant and the team are focus on your orders and make sure it will be delivered in time with good quality, mass production time is 25 days.

Q: How can we pay?
A: We accept all major credit cards, PayPal, Wire Transfer, L/C.

Q: What’s our guarantee?
A: Good questions.

About the project, when the moment you contact us, you will have your own consultant, who will take care of all your requests and order from design, sample and mass production, then ship it to you in good condition.

About the quality checking, third party quality inspection is acceptable. You will get 2 replacements once you find 1 defected product. Shipping cost on us.

About delay shipment, you will get 10% compensation from the total value of the order if goods shipped late 14 days.

 

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